We care deeply about your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you engage with our graphic design and animation services or visit our website. By continuing to use our services or website, you agree to the practices described in this policy.

We collect personal, project-related, and automatically generated information to deliver our services effectively.

Personal Information:

• Full name
• Email address
• Phone number
• Business name (if applicable)
• Billing address
• Payment details (processed securely via third-party gateways)
• Social media handles (if voluntarily provided)
• User-generated content (e.g., testimonials or feedback)

Project Information:

• Design briefs and project files
• References or moodboards
• Communication records (emails, messages)

Automatically Collected (Website Usage):

• Browser type, IP address, device type
• Pages visited and time spent on site
• Cookies (see Section 7)

2.How We Use Your Information

Communicate and Collaborate on Your Project

Used to stay in touch, understand your creative vision, provide updates, gather feedback, and ensure final results meet expectations.

Deliver and Manage Services

Used to plan, create, and deliver design and animation services tailored to your needs.

Issue Invoices and Process Secure Payments

Used to generate invoices and process payments through trusted, encrypted third-party payment processors.

Improve Customer Experience

Used to analyse user interactions, improve service quality, streamline communication, and enhance creative output.

Prevent Fraud and Ensure Security

Used to monitor and safeguard against unauthorised access or misuse of data.

Maintain Business Records and Comply with Legal Obligations

Used for internal operations, audits, dispute resolution, tax filings, and legal compliance.

3. Data Sharing and Security

• We do not sell or share your personal information for marketing purposes.
• Project files and data are securely stored with access restricted to authorised personnel.
• Payments are handled via encrypted platforms (e.g., Stripe, PayPal).
• We may share data with trusted contractors or tools (e.g., Google Drive, Adobe Cloud) strictly for service delivery.
• Data transfers to platforms outside your region may occur and are protected by suitable safeguards.

4. Your Rights

We uphold your rights over your personal data and respond within 30 days to any requests.

• Access Your Data - You may request a copy of the personal information we hold.
• Correction or Deletion- You can request correction of inaccurate data or deletion if it' s no longer needed.
• Withdraw Consent - You may revoke your consent for data use, and we will stop processing unless legally required.
• Data Portability - You may request your data in a machine-readable format.
• Restrict or Object to Processing- You may limit how we use your data or object to specific uses (e.g., marketing).
• Lodge a Complain- If you believe your data rights are violated, you may lodge a complaint with a regulatory authority.

To exercise your rights, contact us at info@bulipetech.com